Billing, Renewal, Cancellation, and Refund Policy
How Mythos Quill Press LLC handles subscriptions, renewal, cancellation, refunds, promotions, taxes, and billing support for Mythos Author Studio.
1. Seller, subscriptions, and trials
Mythos Quill Press LLC is the legal seller of Mythos Author Studio subscriptions. Current prices, billing frequency, and included features are shown before Stripe Checkout begins.
Annual subscriptions are not currently offered. All subscription plans currently available renew monthly until canceled.
Mythos Author Studio does not currently offer a free trial unless one is explicitly stated on the applicable subscription plan.
2. Renewal and cancellation
Current subscriptions renew monthly until canceled. Customers may cancel at any time through the available subscription-management path or by emailing QuillMaster@mquillpress.com.
Cancellation disables future automatic renewals but does not immediately terminate paid access. Access remains active through the end of the current paid billing period, after which the subscription will not renew.
3. Monthly refunds
Monthly subscription fees are generally nonrefundable once charged, except for duplicate charges, verified technical failures preventing access, billing errors, or where required by applicable law.
4. Annual subscriptions
Annual subscriptions are not currently offered. If an annual option is reintroduced, its renewal and refund terms will be disclosed before purchase.
5. Plan changes, promotions, and taxes
Subscription upgrades take effect immediately. Any prorated charges or credits are calculated and processed through Stripe according to Stripe's billing system. Subscription downgrades become effective at the beginning of the next billing cycle unless otherwise stated during checkout.
Promotional discounts, coupons, or promotional pricing are valid only when officially issued by Mythos Author Studio or Mythos Quill Press LLC and are subject to their stated terms and expiration dates.
Sales tax and other applicable taxes will be collected only when Stripe Tax has been enabled and configured. Until then, taxes will be handled in accordance with applicable law.
6. Support and deletion requests
Billing, cancellation, refund, privacy, and account-deletion requests may be sent to QuillMaster@mquillpress.com. The support response target is within two business days.
Verified deletion requests are typically completed within 30 days, subject to legal, accounting, fraud-prevention, backup, and security retention requirements. Customer-uploaded files are scheduled for deletion within 30 days after account deletion, except where retention is required for backups, legal obligations, fraud prevention, or security purposes.